Sonder Arlo

Tiene cocina con refri y estufa . No te hacen el aseo pero está súper bien . Si llevas coche deberás pagar un estacionamiento cercano como 10 dólares diarios aprox

Lugar moderno, cómodo y limpio, con muy buena ubicación para llegar a pie a los puntos turísticos importantes y cerca de una estación de metro

Excelente ubicación e instalaciones. Muy buen value. Todo cerca, muy seguro, cerca de la zona turística

Excelente

Muy buen lugar para hospedarse

Experiencia interesante ya que todo es via una app y en tu móvil esta todo. Cuando haces la reserva te contactan para escanear tu pasaporte. Al inicio fue extraño y despues lo consideré apropiado. Has de saber que no te hacen la limpieza. Ni siquiera sacan la basura. Las habitaciones son lindas. Hay un vending Machine en PB. Nunca encontré los hielos. El hotel está muy cerca de todo lo que hay que visitar en el centro de Ottawa. Magnifica ubicacion. Hace falta una barra para detenerte cuando sales de la regadera. La Tina es alta.

loved the idea of the kitchenette

Nice place for 2 Days Inn Ottawa.

The bathroom ventilation was non-existent while the kitchen ventilation was so loud that you couldn't hear yourself think. The sheets were loud and the comforter had so little consistency that sleep was a far prospect for how quickly the room lost heat. I couldn't stay the length of the reservation. I had to leave after the first night

It was what I needed in a good location. Just a little noise as I was right near the air ducts and that was my view from my window.

Good

Everything about this was very good. Except their insistence on using a website to check-in, getting access codes and to check out. I want to have a human being to speak to, especially at check-out. Also if you have a large car do not use their parking lot. The lot is at another property (which is really close) and has very narrow access ways. I damaged my car because of the narrowness of everything.

Nice hotel, I’ll come here for next trip in Ottawa.

First time staying at Sonder and was impressed by the facilities cleanliness and communication by their team. Everything can be done through the app but there are folks on the ground floor that can help you if you need anything. Room (studio) was bigger than I expected and bed very comfortable! Will definitely be using some of their other locations moving forward

It was great, but Kindly reduce the strong Scent upon entering the whole hotel vaccinate ..It is a strong smell..Some other guest me allergy for the scents..But overall it was a nice hotel, clean and quiet.

Good but no parking on-site

It was clean and comfortable. Walking distance to shopping and parliament

Great place for a week long business trip. Liked the self check in. Good little workout room and the coworking spaces were a great addition. Despite a midnight fire which evacuated the building, would stay again.

Good location

Everything about the hotel was amazing, except for the insolation. We could here what was going on the hallway. Appart from that it was a beautiful and clean room, with a nice kitchen.

Great stay

Hospitality was great

Good experience for reasonable price but some issues like a glass had a crack and so on

Really nice place, all self served and automated

Hard parking. Hassle to park

Amazing

Was basically your own apartment, very clean!

Enjoyed my stay

I was impressed with this property. It is very convenient for the Parliament/Bytown Market area. Comfortable, clean with kitchenette and laundry facilities in basement. Seems to be particularly suited for business clients, but certainly comfortable enough for personal travellers. I found them very easy to communicate with and responsive. Will certainly stay there again next time I am in Ottawa.

Exactly what I was looking for at a reasonable cost.

very nice

Great place to stay where you can get in and out independently. Very good location - incredibly quiet in the evening!

Well located close to the Convention Centre; easy access and information using the Sonder app. Would stay here again.

Excellent location for visiting Parliament and cultural centres, shopping and dining. The studio unit is very clean with well equipped kitchen. There was a fire alarm went off near midnight one night during my stay. During this type of emergency, I wish there is communication (text as a minimum) to advise the clients of status of emergency.

Great for dtown trip!

Loved the location, great walking distance to the convention centre. Awesome buffet breakfast and lunch spot next door; great for the morning/midday.

Sonder Arli is great and location is perfect. All of the amenities are close by and my engagements where walking distance to attend. Local mall is only a couple blocks away and some great restaurants are walking distance.

Very nice weekend stay.

Very clean, well furnished room with an apartment size fridge, oven and stove top, microwave, full size coffee maker, dishwasher and cutlery, kitchen knives, and dishes.

Very good

As self serve as it gets!

Very nice, I like this much better than anything else.

Loved my stay. Very cute space.

I loved the queen studio, it was cute, clean, and all I needed. It was modern and it didn't feel like a hotel room, but a little condo in the city I could escape to. I found not having parking included/attached a downside, the only one.

I like all service worker's are so nice

Loved staying here

I was so grateful they took me in last minute, I had a horrible experience with another hotel and it left me without anywhere to stay. Sonder Arlo was definitely a saviour for me, and I was relieved instantly. Thank you.

Great property!!

It was good but got problems in verification of identity documents

Highly recommended, very clean, great and inexpensive parking, definitely will come again!

Facilité très propre, le studio est parfait pour un cours séjour. L'endroit est très bien situé, près du marché By, du centre d'achat Rideau et tout près de la colline parlementaire. Le seul gros problème est le coût des stationnements à Ottawa. Il y en avait tout près mais 58 $ par 24 heures c'est très dispendieux.

Good value, well located

comfortable and well located hotel and good value.

Fantastic

The service from the front desk was good but they were not there the morning I left. Sonder charges hotel rates without being a hotel. Also, the place is noisy. Furthermore, there was a false fire alarm close to midnight and the sound didn’t stop for a very long time. I had a terrible sleep and an overall poor experience at this location. Next time I’ll book a hotel.

A good choice. The Sonder model, at least at this location, which was my first experience seems to be akin to a no frills about it, self service shopping experience. Minimal contact with staff, who were very friendly and helpful and easy checkin simply by showing up. The app works well. I had everything I needed, almost and slept well except for the false fire alarm. The room was great. Only two complaints. No USB ports and no lotion. Two things most of us have come to expect with a hotel. I was only there two nights, but easily found the resupply cupboard if I needed it. One point that did concern me was that each night table was stocked with a fresh pkg of foam ear plugs. Why do I need ear plugs in your hotel? I’ve never seen this before but might expect it if it was more like a hostel. I did t need to use them but… The self service luggage storage lockers worked well and I was able to get one before checking in and after checking out. Location was perfect for me needs. I originally ally booked here because the price was so good and the ratings were strong. However, after changing my booking from 3 to 2 nights a week ahead of my trip, the cost was no longer worth the self service style. That issue is probably a complaint to Expedia , though, not Sonder. Otherwise, if the price is right, I recommend.

Very clean and easy experience

Very friendly. Great service. Close to restaurants and bars. Laundry facility if needed. No pool but we weren’t here for a pool. Would definitely come back to this hotel.

Always a good choice

Always an amazing stay at Arlo. Can’t go wrong.

Very nice place. Clean.

Great fitness area for stretching and free movement and the common spaces are really comfortable and nicely furnished and maintained. Room was a good size and had all the kitchen items needed for a self-contained stay (good if you don't like to eat out all the time)

The room was clean and well organized. I thought it was very clever how prepared it seemed the hotel was for what may occur during travels. The kitchenette included a fridge, stove, dishwasher, microwave, utensils, plates, and much more. The room allowed you to change the temperature independently, which I really appreciated. It did not feel like staying in a hotel but more like an apartment or home.

Nice stays enjoyed it

J

Great location, walkable to almost all attractions in Ottawa. Lots of amenities like kitchen, fridge, cookware, Roku, storage lockers, and game tables. The parking could be better. Check in time is 4pm, could be earlier. Wall has a visible bubble from a water leak. Lobby has a strong scent as if it's trying to cover something up. Overall a pleasant experience. Would consider staying again.

It was all wonderful and we would plan on staying here again if we were to return to Ottawa. Or any other city that has this chain. Bonus points for a full size coffee maker! The kitchen was very handy to have. Loved the use of the luggage lockers after check out, and the amazing friendly and knowledgeable staff. Although I didn't inquire, I didn't see if we could enter the building before our check-in time to store our luggage, but will ask, if needed, next time. Check on your location, if downtown, expect normal heavy traffic noise. It didn't bother us but it may bother others. Room was pretty quiet but any room can only control so much outside noise. We couldn't hear our neighbors so the building is pretty quiet. For the kitchen, you will need to bring your own food condiments otherwise it's very stocked to cook, eat and drink. Overall as the stars that I gave indicate, it was fantastic all around.

Smooth stay and helpful friendly staff

The hotel is lovely with very comfortable bed and pillows. The only downside is the long distance walk for parking.

Nice little hotel option. Great location .Cute kitchenette. Too few outlets and weird configuration probably because it's a modernized building. Otherwise it was clean and comfortable.

Très propre et stationnement tout près

Needs updating sheets were worn as was the furniture particularly in the common areas

Like it !

Recommending this place; please read for details

Location was great for my work which was in downtown Ottawa. The room/studio with the full kitchen was excellent. The only thing perhaps was that the washroom was small and one needed to run the shower for a minute or two for the water temperature to stabilize. Staff was friendly and helpful.

Awesome experience with the facility, and staff.

Excellent

Great place to stay! Very clean and comfortable bed.

Nice place, very clean. Easy booking process. I recommend !

Well priced for the area. Convenient location right in the downtown.

Easy, good location, great room.

Nice beautiful clean property. Great room and easy check in. Walkable distance from anywhere you want to go.

It was as advertised.

Excellent.Very neat and convenient.

Overall, it’s OK. I like the spacious room. I would’ve given higher stars. But my light broke down, the tub has weird stains, a really dirty teapot. And it’s a lot of weird sounds going on in the room during the night. But the area is quiet though. It’s good for family stay not if you’re trying to get some luxury out of it. I think the overall price is a little bit on the high end for what it provides.

They want you to upload all your personal info online before arrival and told me that it was not possible to do a manual check in at the reception. I did not like this at all and they only offered to refund. They could not transfer me to any manager and had no platform for complaints. So I would not recommend this place to people who are worried about data protection. It was also very loud in the corridors when other rooms were being cleaned (constant noise of doors banging).

Property was modern and suite had everything we needed and we were surprised our studio apartment had a dishwasher. Loved the lounge areas in the building and the gym . We also walked everywhere we went to as restaurants and major tourist attractions were close by. Cleaning provided was daily which was a big plus. Overall a great experience and I will be using sonders in other cities when I travel.

Clean quiet handy and great concept. Design should satisfy most people.

Took us 2.5 hours waiting because my first name was not matched with my ID. Even though I was at the front desk showing my ID, credit card and email confirmation of the booking. Sadly she doesn’t have any power to help because it’s another team behind the computer processing the booking. How funny it is to have the guy behind the computer to go thru the verification instead of the person at the front desk. Luckily we have support from the person at the front desk patiently helping us going thru this hassle. Not recommend to travelers, I would rather to pay more than to go thru my experienced . First time and last time with Sonder.

Room was very nice and spacious, but very noisy. There were wall a/c units where the noise from the bus stop below came right into the room. TV didn't work and lights were flickering

Pleasantly surprised at the quality and easiness of the service as well as how nice my room was

Love balconys

Stay was great for location and ease of using the facility!

Great property. Quiet , clean and well maintained. The room we had was small as expected but laid out in a great manner . Would stay here again!

Nice stay marred by lack of realistic parking.

Very confortable stay in lovely apartment with kitchenette. 2 main issues were firstly a laborious check in/registration process with Sonder (first time user - account set up); secondly parking was a real issue. Either an extortionate fees or juggle street parking and parking meters...

Good area if you’re so poor you need to save $50. For people without money problems in Trudeau’s Canada it’s a good idea to check into a real hotel with people who actually work there. They’ve managed to charge hotel prices while having no one at the actual facility just persons working from home on the phone with their kids yelling in the background while a Sanfransico tech startup app takes your face and personal data to feign security and sell it to God knows who. The rooms are bare minimum (remember with no one on sight less they provide the less problems they have with anything being off) and they aren’t super clean. Numerous hotels nearby with staff that still haven’t hopped on the bandwagon of customer service is completely dead. They should hand employment contracts to the guests since you have to do the work to get in yourself. Humiliation. Tried to save some money but instead have to check in and give my face and data to San Fran startup on the STREETS. Anything to cut costs on human capital: Sonder.

First timer at Sonder Arlo. The location is excellent...walkable to Parliament, shopping, dining, etc. The unit was very clean and good. The area was quiet and seemed safe.

Great room

Nice, clean, quiet, central, easy to access, bag storage, helpful staff. Would stay again.

It feels like home

Bien situé, près de tout. On doit aller dans un stationnement public mais il est près de l’hôtel.

The property was in the great area, walkable distance to major historic sites and buildings. The unit was clean, bed comfortable with all the necessities were in the unit. One thing that you should check is the hot water- it was warm both days in the afternoon and even in the morning was not that warm. It was inconvenient but did not spoiled our stay!

I really enjoyed my stay here! Everything was 10/10. Truly an amazing experience and I will be back.

I like your establishment, but not being able to check in with the online service was very annoying

Very clean and staffs were nice. Only thing that has down side was we could hear the next door from the bathroom, but didn't get bothered at all in the living room. Close to ByWard Market, The Parliament, and restaurants. Definitely recommend to friends and will stay here again next time.

Everything good - could get any local TV though - was charged $30 for a check-in at 3pm instead of 4pm - that was irritating